Category: SED

Once again the IT Help Desk I work on is inundated with terrible requests and emails from crazy users. I can’t show you the original email still, but the replies we sent should give you an idea of what has happened so far From: SED IT HelpdeskSent: <Date withheld>To: Jeffers, PhillipSubject: RE: More “Spam” e-mail…

The Help Desk where I work is often inundated with requests from public servants. As you may not know, public servants can range from ordinary to down-right bizarre. And this is reflected in their email. While I can’t show you the original requests, I can show the replies we sent to them. From: SED IT…